Agilent has announced an industry first– an unprecedented three-year “bumper-to-bumper” warranty on all its new electronic test instruments. The longer warranty is the result of ongoing quality initiatives. Over the past decade, Agilent’s Electronics Measurement Group has continued to improve product reliability, cutting the failure rate of test-and-measurement instruments in half. The company recently earned top marks in an independent customer survey rating RF and microwave product quality.
Depending on the industry and application, a typical Agilent instrument is in service for eight years and sometimes much longer.
“Our customers have come to expect the highest quality from Agilent,” said EMG vice president of quality and customer experience Eric Taylor. “The three-year standard warranty is yet another way we’re helping them achieve their business, project and production goals.”
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